Privacy Policy

At Diabetes Resolved, accessible from https://diabetesresolved.com, we prioritize the privacy of our visitors. This document outlines the types of information we collect and how we use and protect it. If you have additional questions, please contact us at info@diabetesresolved.com.

Consent By using our website, you consent to our Privacy Policy and its terms.

Information We Collect We collect personal identification information (e.g., name, email, phone number), and data collected through log files, cookies, and session details. This includes IP addresses, browser type, pages visited, and interactions on our site. Additional information such as payment details, feedback, and preferences may also be collected.

How We Collect Your Data We collect your data directly when you:

· Register on our website.

· Provide feedback via surveys or email.

· Use cookies on our site.

How We Use Your Information We use the data collected to:

· Provide, maintain, and improve our website and services.

· Personalize user experience.

· Communicate with you for updates, marketing, and customer service.

· Prevent fraudulent activities.

· Process payments securely.

· Comply with legal obligations.

Cookies and Web Beacons We use cookies to enhance your experience on our site, including storing your preferences and tracking your browsing behavior. You can manage cookies through your browser settings. For more details, please visit allaboutcookies.org.

Data Sharing We will not share your personal data with third parties without your consent, except in the following cases:

· Contractors providing services on our behalf (e.g., payment processing, web hosting).

· Legal or regulatory authorities if required by law.

Third-Party Services Our website may include links to third-party services and advertising networks that collect data independently. Please review their respective privacy policies.

Your Data Protection Rights Under data protection laws, you have the following rights:

· Access your personal data.

· Correct inaccurate data.

· Request deletion of your data.

· Restrict or object to data processing.

· Request data portability to another organization. You can exercise these rights by contacting us at info@diabetesresolved.com.

CCPA Privacy Rights (For California Residents) If you are a California resident, you have the right to request:

· Disclosure of the personal data collected.

· Deletion of your personal data.

· Opting out of the sale of your personal data. We respond to such requests within one month. Please contact us to exercise these rights.

GDPR Data Protection Rights (For EU Residents) We comply with GDPR and provide additional rights to EU residents, such as:

· The right to request copies of personal data.

· The right to rectify, erase, or restrict processing of personal data.

· The right to data portability.

Children's Privacy We do not knowingly collect personal information from children under 13. If you believe your child has provided such information, contact us, and we will remove it.

How We Secure Your Data We employ security measures, including encryption and restricted access, to safeguard your data. Payment processing is secured by PCI-DSS standards through our platform provider, Wix.com.

Data Retention We retain personal data for as long as necessary for business, legal, or marketing purposes. Marketing data is stored until you unsubscribe or request deletion.

Transfers Outside the EU We may store data on servers outside the EU (e.g., Wix, Zoom). We ensure these providers comply with data protection regulations.

Changes to Our Privacy Policy We may update this policy as needed. Please review it periodically. The last update was on October 13, 2024.

· Email: info@diabetesresolved.com

· Phone: +260767818805